Insurance

A Comprehensive Insurance Management System with Live Quotes

We developed a comprehensive insurance management system that serves as a complete solution for insurance operations, featuring live quote integration with 10+ major Indian insurance providers. The platform manages the entire insurance lifecycle including policy management, customer onboarding, premium payments, claims processing, document management, and analytics - all while providing real-time quotes from multiple insurance companies.

The Challenge

Insurance companies and brokers in India needed a unified platform to manage all aspects of their operations - from generating quotes and onboarding customers to processing claims and managing renewals. The market is fragmented with multiple providers, each requiring different integrations. Manual processes were time-consuming, error-prone, and couldn't scale. There was no single system that could handle live quotes from multiple providers while also managing the complete insurance workflow.

Our Solution

We built a comprehensive insurance management system that integrates with 10+ major Indian insurance companies including LIC, HDFC Life, ICICI Prudential, SBI Life, and others. The system provides live quote generation through real-time API integration, enabling instant comparison across providers. Beyond quotes, the platform includes complete policy lifecycle management, customer relationship management, automated premium collection, claims processing workflow, document storage and management, renewal tracking, commission management, and comprehensive reporting. Our scalable backend architecture handles high concurrency, manages API rate limits across multiple providers, ensures data accuracy, and provides real-time synchronization.

Platforms Delivered:

Mobile ApplicationWebsiteBackend

Technologies Used:

Ruby on RailsNext.jsReact.jsPostgreSQLAWSElasticsearchRedisFlutter

Key Features

Live quote generation from 10+ insurance providers in real-time

Complete policy lifecycle management (purchase, renewal, cancellation)

Customer relationship management and onboarding

Automated premium payment processing and reminders

Claims management and processing workflow

Document storage and digital policy management

Multi-provider policy comparison and recommendations

Commission tracking and management for brokers

Automated renewal reminders and processing

Comprehensive analytics and reporting dashboard

Customer portal for policy access and claims tracking

Mobile app for customers and agents

Integration with payment gateways and banking systems

Real-time notifications and alerts

Impact & Results

Transformed insurance operations by providing a unified platform that handles everything from live quotes to claims processing. The system reduced operational overhead by 60%, improved customer onboarding time from days to minutes, and enabled seamless management of policies across multiple insurance providers.

Key Achievements:

  • Reduced policy processing time from days to minutes
  • Integrated live quotes from 10+ major insurance providers
  • Improved operational efficiency by 60%
  • Handled 10,000+ concurrent users and quote requests
  • Automated 80% of routine insurance operations
  • Increased customer satisfaction through faster service delivery
  • Streamlined claims processing and reduced turnaround time
  • Enabled real-time policy management across multiple providers

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